Change billing details

How to access and update your payment information.

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Important

  • You must have Org Admin privileges to access and change your company's billing information.
  • Our billing system does not allow us to issue retroactive invoices/receipts. Any changes you make to your company information (e.g., name, address, VAT/GST number) will appear on your next scheduled invoice/statement.

Monthly and annual plans (credit card billing)

  1. Hover over your username in the bottom-left corner of the navbar, and click Admin.
  2. Go to the Billing page. There you can edit your company information, including VAT/GST number, billing address, contacts, and credit card details.

Annual plan (invoiced billing)

To change your billing information (e.g. contact, company name, VAT number), email us at [email protected].

Billing help

If you are not able to access your billing information, or if you have any other billing-related questions, contact us at [email protected].


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