Troubleshooting API

Error codes

The table below lists generic API error codes for all endpoints.
Endpoint specific error codes are listed on each endpoint's page e.g. Add a deploy API endpoint

HTTP code

Error

Reason

401

Check your account is active.

Check you have the correct API key.

A valid API key is required. Check you have the correct API key for your team and your account is active.

401 Unauthorized code is returned when no API key is provided, API key is invalid or account is inactive.

Read more

429

Too Many Attempts.

Account or IP-address request limits are reached.

Read more

500

Unexpected server error.

The server encountered an unexpected condition that prevented it from fulfilling the request.

Please try again or contact support if error persists.

503

Service unavailable.

Often indicates request timeout.

Please try again or contact support if error persists.